We want you to love your purchase from Mifa Handlooms. Here’s a simple guide to our return and exchange policy:
- Eligibility: You can return or exchange items within 7 days of receiving your order. To be eligible for a return or exchange, the item must be unused, unwashed, and in its original condition with tags attached.
- Return Process: If you’re not satisfied with your purchase, simply contact our customer support team to initiate the return process. We’ll provide you with a return authorization and instructions on how to send the item back to us.
- Exchange Process: If you’d like to exchange an item for a different size, color, or style, please contact our customer support team. We’ll help you process the exchange and ensure you receive the desired item promptly.
- Return Shipping: Please note that return shipping costs are the responsibility of the customer unless the item received is defective or damaged. We recommend using a trackable shipping method to ensure the safe return of your item.
- Refunds: Once we receive your returned item and verify its condition, we’ll issue a refund to your original payment method. Please allow 2 business days for the refund to reflect in your account.
- Exceptions: Certain items, such as personalized or custom-made products, may not be eligible for return or exchange unless they are defective or damaged upon receipt. Additionally, final sale items are non-returnable and non-refundable.
- Customer Satisfaction: Your satisfaction is our top priority. If you have any questions or concerns about our return and exchange policy, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure you have a positive shopping experience with Mifa Handlooms.
We hope this summary of our return and exchange policy helps clarify our process. Thank you for choosing Mifa Handlooms for your shopping needs!